Community Guidelines

Last updated: December 2024

Our Mission

Aurora App is a safe, supportive community built by women, for women. These guidelines help us maintain a space where every woman can feel protected, empowered, and connected.

Core Values

1. Safety First 🛡️

Safety is our top priority. We take all safety concerns seriously.

• Report suspicious behavior immediately
• Never share personal information publicly (address, workplace, daily routines)
• Trust your instincts — if something feels wrong, report it
• Use safety features like check-ins and trusted contacts

2. Respect & Kindness 💜

Treat every member with dignity and respect.

• Be supportive — we're all navigating life's challenges together
• Listen actively — everyone's experience is valid
• Disagree respectfully — healthy debate is welcome, personal attacks are not
• Celebrate diversity — women of all backgrounds belong here

3. Authenticity & Trust ✨

Build genuine connections based on honesty.

• Be yourself — authentic connections are the strongest
• Share truthfully — misinformation harms our community
• Verify information before sharing safety alerts
• Protect privacy — yours and others'

What's Not Allowed

Zero Tolerance

The following will result in immediate account suspension:

• Harassment or bullying of any kind
• Hate speech based on race, religion, sexuality, disability, or any identity
• Threats of violence or encouraging self-harm
• Sharing others' private information (doxxing)
• Impersonation of other users or organizations
• Sexual content or solicitation
• Spam or commercial exploitation
• Fake safety reports that waste community resources

Content Restrictions

• No graphic violence or disturbing imagery
• No promotion of illegal activities
• No multi-level marketing or pyramid schemes
• No unsolicited promotions or advertising
• No misinformation about health, safety, or emergencies

Safety Features Guidelines

Panic Button 🚨

• Use only in genuine emergencies
• False alarms waste resources and erode trust
• Test mode is available for practice

Safety Reports

• Be accurate and specific
• Include relevant details (time, location, description)
• Don't exaggerate or fabricate incidents
• Update reports if situations change

Safe Routes

• Share routes you've personally verified
• Update ratings if conditions change
• Report dangerous areas promptly
• Respect others' route privacy

Support Circles

• Keep circle discussions confidential
• Support members without judgment
• Report concerning behavior to moderators
• Respect circle rules set by admins

Workplace Reports

When reporting workplace issues:

• Be factual — stick to what happened
• Protect identities — use anonymous mode when needed
• Provide context — help others understand the situation
• Update if resolved — let the community know positive outcomes

Earning & Using Credits

Our credit system rewards positive contributions:

Earn Credits By

• Completing daily check-ins
• Sharing verified safety information
• Helping other community members
• Contributing to discussions
• Reporting accurate safety concerns

Don't

• Game the system with fake activity
• Buy or sell credits outside the platform
• Create multiple accounts for credits
• Spam content for credit rewards

Moderation

How We Moderate

• AI-assisted detection of harmful content
• Community reporting — you help us stay safe
• Human review of flagged content
• Transparent appeals process

Reporting Content

If you see something concerning:

1. Tap the report button (⚠️)
2. Select the reason
3. Add details if helpful
4. Submit — we'll review within 24 hours

Appeals

If your content is removed or account restricted:

1. Review the notification explaining why
2. Submit an appeal through Settings → Help
3. Provide context or clarification
4. Wait for human review (usually 48-72 hours)

Privacy in Community

What to Share

• General experiences and advice
• Safety tips and recommendations
• Support and encouragement
• Professional insights (anonymously if preferred)

What Not to Share

• Exact home or work addresses
• Daily schedules or routines
• Financial information
• Photos that reveal sensitive locations
• Other people's private information

Mental Health Support

Aurora App cares about your wellbeing:

• We're not a crisis service — if you're in immediate danger, contact emergency services
• Support resources are available in the app
• Community support is for peer connection, not professional therapy
• Take breaks when needed — your mental health matters

Changes to Guidelines

We may update these guidelines as our community grows. We'll notify you of significant changes through:

• In-app announcements
• Email notifications
• Community posts

Contact Us

Questions about these guidelines?

• In-App: Settings → Help → Contact Support
• Email: hello@miaurora.app

Together, we're building a safer world for women. Thank you for being part of Aurora App. 💜